Frequently Asked Questions

Dubai Shopper is your one-stop shop for everyday essentials across the UAE, bringing together trusted brands like imani, mamachi, Medisana, ABIR, and Villing under one roof.

We carry a curated selection of trusted brands across Baby & Feeding, Health & Wellness, Home & Smart Living, and Lifestyle & Extras.

Yes. We source directly and only carry authentic products from the brands we list.

Yes. Standard delivery takes 1–3 working days and is free on orders over AED 300. Express delivery arrives within 24 hours for AED 50. The delivery options and fees for your address are shown at checkout.

Currently we deliver within the UAE only.

Once your order is confirmed and shipped, you will receive the available tracking or delivery details to follow your order.

You can pay securely online by card, or choose cash on delivery for orders delivered within the UAE. The payment options available for your order are shown at checkout.

Returns and exchanges are subject to Dubai Shopper's return policy and the condition of the product. Please review our return policy for full details.

Warranty coverage varies by product and brand and is shown on the product page where it applies. If a product has a manufacturing defect, you can bring it to our point of sale for repair or replacement: Office No. 7, 1st Floor, BTMC Building, 22A Street, Deira, Dubai (Monday to Friday 8 AM–5 PM, Saturday 9 AM–1 PM).

Yes, the entire site is available in both English and Arabic.

Each product page includes key information and specifications to help you make the right choice. If you need additional help, our team is available to assist you.